[Resolved]  Dewan Housing Finance Corporation [DHFL] — loan amount not disbursed asking to pay emi to release loan or asking me to withdraw

Address:Hyderabad, Andhra Pradesh

I've applied loan in august last week balance transfer of my home loan and topup with lot many hopes, as towards loan processing fee and towards documentation they have charged me rs 20000. Loan has been approved by dhfl, in september with lot many difficulties faced in providing documentation to dhfl they are asking one after one document to get delay in loan process as intentionally, later for last week of september loan approved they asked me to maintain funds towards pre emi of september and similarly funds got debited from account. Till now as of 24/10/2018 loan amount not disbursed still and asking me to pay emi of rs.18900 to push higher authorities to disburse loan, meanwhile am suppose to pay my homeloan to existing bank also. If i pay only there is chance of to release loan amount itseems. With lot many hopes i've applied loan now these sucking my blood and saying that if you are interested to take loan or continue pay emi or else asking me to withdraw the loan process. H
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Dec 24, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Nov 16, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We would like to inform you that we are yet to receive your contact details. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Verified Support
Nov 21, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

Your query is o[censored]tmost importance to us. However, as we have not received any update from you, your concern has been closed from our end.

You may call us on[protected] or email us at [protected]@dhfl.com for any further assistance.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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