[Resolved]  Dewan Housing Finance Corporation [DHFL] — loan disbursement and excess interest rate & charges

Address:Mumbai City, Maharashtra, 400051
Website:www.dhfl.com

My home loan application no. 01890985 is approved loan amt. 2257664 and last month dhfl deducted approximately 28171 rs. Two emi with interest rate of 12.25. But still i haven't received full sanctioned loan amount. I have disbursed loan amt 203800 rs. And 165000 amt has been pending since 30days. I have called multiple times customer care but i didn't get positive response. Even i have called your dhfl dahisar branch manager. I was getting repetitive response like will check let you know or there is system glitch this reasons i have been getting whenever i called him. Genuinely i am not happy with your services. Secondly you have charged processing fee 25k which is very much as compare to other home loan finance company. Please explain why you charged much amt. As discussed with your branch manager initially interest rate 11.25 after he called me your interest rate is 14.25 which is high again.

again i didn't received remaining amt 165000rs. Seriously i am very disappointed with your loan services.
please check why i am not getting my remaining funds let me know asap.

please resolve this matter in high priority.
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Dec 2, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Oct 26, 2018
Updated by MukeshYadavthoughtpr
Please resolve this complaint in high priority.
Verified Support
Oct 30, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mukesh,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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