[Resolved]  Dewan Housing Finance Corporation [DHFL] — loan sanctioned but not disbursing the same

Address:Kolkata, West Bengal, 700006
Website:www.dhfl.com

I had applied for a home loan in DHFL Kolkata Theatre Road Branch (Application Number[protected] and on 22/09/2018 an amount of Rs.14, 69, 879/- was also sanctioned and I was scheduled to get registered the flat on 29/10/2018 when i asked them to disburse the amount, and at the end moment the Branch Sales Manager namely Mr. Soumen Dutta informed me that due to liquidity problem DHFL has stopped disbursement of all sanctioned loans with immediate effect, hence they can not disburse me the loan amount at the moment.
I was very much shocked and surprised that DHFL is not able to disburse a mere amount of Rs.14-15 lacs and at the last moment denial of disbursement of sanctioned amount has SHATTERED MY DREAM OF OWN HOME.
I also mailed this incident to DHFL and a query no. QRSAN01715201 is generated for the same which is still unresolved.
I am still in hope to get it and asked my vendor (seller of flat) to wait till 15th November, 2018 and If I do net get the same within 15th November, 2018 my flat will get cancelled.
Please help...
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Dec 23, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Regards,
Team DHFL
Nov 13, 2018
Updated by rkbahety
Dear DHFL Customer Care Team,
As requested please find below my mobile number and email id for doing the needful.
Mobile No. [protected]
Email-id: [protected]@gmail.com

However you can also get my details from your system by loan application number or complaint/query number as mentioned above.
Regards.
RK Bahety
Verified Support
Nov 14, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
Verified Support
Nov 19, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Complaint comments 

Comments

Dear DHFL Customer Care Team,
As requested please find below my mobile number and email id for doing the needful.
Mobile No. [protected]
Email-id: [protected]@gmail.com

However you can also get my details from your system by loan application number or complaint/query number as mentioned above.
Regards.
RK Bahety

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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