[Resolved]  Dewan Housing Finance Corporation [DHFL] — loan transferring to other bank

Address:560078

I am gopal from bangalore. I taken dhfl home loan 1 year back and now i want to transfer that to other bank because of some extra benifets. I taken the approval from my bank and informed to dhfl. All process done & my bank ready to do rtgs to dhfl to close my home loan amount, but dhfl bankers telling after clearience of the loan 20 days they required to give my original documents to my bank. How this is possible like after closing of my loan how they can keep my doc? If after rtgs dhfl willnot give my doc my bank will not ready t o give loan, % also i am paying hihg & i tried topup but no response from dhfl. If i will not get my doc after rtgs from my bank the same day i am putting this in consumer court. I cant able to pay loan, further no support means i am going to attempt suside & for this dhfl only the responsiable. Buying a home is dreem of life, if banker will eat people like this how the normal & middleclass people have to survive?
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May 26, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Gopal,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Apr 23, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Gopal,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Verified Support
Apr 25, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Gopal,

Your query is o[censored]tmost importance to us. However as we have not received your email ID, mobile & loan account number. Your concern has been closed from our end.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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