[Resolved]  Dewan Housing Finance Corporation [DHFL] — no product/ logged my file then rejected/cheating

Address:500030
Website:consumer complaints

Dear concern,

I a rajeshwari, have applied for mortgage loan with the file no. 01749298

I would like to bring to your notice that mr. Santhosh rajesham namsani ([protected]) has approached me to get me a loan and i have submitted all the documents with cheque of ₹6000/- and the same is debited from my bank a/c. And since then i have received no update on the loan status.

Surprisingly, when i approached and enquired at the office i was been told by the concern that there was no such product with dhfl business where me and my mother as co applicant can avail loan here. I fail to understand that when there was no such product available why my file was logged with assurance by the sales person mr. Santhosh and his manager that everything was fine and logged the file...??

This is complete mis selling of the product and cheating me and for no use i paid ₹6000/-. Kindly refund my money and also return back my documents immediately.

Thanks & regards
Rajeshwari
[protected]@yahoo.in
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May 30, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We have forwarded your query to the concerned team. However, request you to share your mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Apr 24, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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