[Resolved]  Dewan Housing Finance Corporation [DHFL] — not received my documents even after paying my loan amount

Dear sir/madam,
Iam n. Baskaran from tirunelveli in tamilnadu. I have obtained a loan from your concern in the year 2009 for amount rs.6, 06, 798.00. My loan number 00000675 and my customer number 00595977. Now i have given a letter on 17th sep 2018 at your tirunelveli branch for the preclosure of the loan amt. They asked me to pay rs1, 06, 293 for the pre closing loan and rs.2, 500 for document charges. I have paid the amount vide thru cheque no. 59901 dt 19.09.2018. The amount has been withdrawn from my account on 21.09.2018. The branch informed that the documents will be reaching me on the 3 working days but till now the documents has been not received by me.
Request to kindly look into the issue and revert back immediately. My contact number[protected],[protected]
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Dec 3, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We have forwarded your query to the concerned team. However, request you to share your email ID to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Nov 01, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Complaint comments 

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My Email id [protected]@gmail.com and my mobile number[protected] &[protected]
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Oct 10, 2018
Verified Support
Dear Customer,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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