[Resolved]  Dewan Housing Finance Corporation [DHFL] — Not supplying account statement in time

Address:Khordha, Odisha, 000318
Website:[email protected]

Supply the accounts statement to the consumer.
I am residing at Sambalpur though the loan is done at Bhubaneswar. It is not possible in my part ti always goto Bhubaneswar to inquire about outstanding loan amount etc. As you have a office now at Sambalpur went on 15th May 17 to obtain a statement of account (if possible from the office). I am regret to say that the accountant of Sambalpur office behaved very badly which pained me very much. Therefore I would request you to supply me the statement of accounts which will enable me to clear the out standing amount to free myself from the claws of such elements in future.
with regards.
Brajabandhu Sahoo
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Jun 25, 2017
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
May 19, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Brajabandhu Sahoo,

We are keen to assist you with your concern. Kindly share your email ID, mobile & loan a/c no. so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
May 23, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Brajabandhu Sahoo,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
May 25, 2017
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Brajabandhu Sahoo,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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