Address: | Mumbai City, Maharashtra, 400062 | Website: | www.dhfl.com/loans/home-loans |
I had applied for Housing loan with DHFL in July 2017, which took them a month to process my documents. They incorrectly processed my loan & I had to pay a penalty of RS. 450 for 2 months from by bank as even after applying for Subvention scheme where the Builder will pay the EMI for 18 months, they put a cheque against my name to pay the EMI.
Mr. Kulwant & Mr. Vikesh are the new appointed Branch managers who don't even care to reply to email or any calls transferred by their internal employee.
After speaking to your employee Mr. Rajib Mantry, I now come to know that my file is incorrectly processed in the first instance and the Pradhan Mantry awas Yojana scheme is not been applied to my loan.
Please note my loan was disbursed before January and I should be eligible for this scheme. Previous your employee Kahnai Ji who was handling my case told me that I will be eligible for this scheme.
Please clear this internal goof-up at your end as I will not be facing a loss of 2.5 lakhs.
Also they charged me RS 13500 as pre EMi for disbursement of loan on December 2017 & was supposed to be repayed back on 29 Dec. It's more than 20 days and I haven't received my money back.
Even I have raised a complain via their Complaint department who stated that they will reply within 4 days. It's more than 7 days & nobody has provided a solution yet.
Kindly help us to teach a lesson to such a bank who never treats their customers well. Do not ever take any loan from DHFL.
#BanDHFL Was this information helpful? |
Post your Comment