[Resolved]  Dewan Housing Finance Corporation [DHFL] — original documents not return by dhfl.

Address:Hari Niwas Circle, Thane., Thane, Maharashtra, 400612

I had a loan with dhfl which was closed 3 months back. Ideally it shouldn't take more than 30 working days to release the original documents and has it over to the customer. I have been chasing them since 2 months and all i get to know is that their server is down. What bloody server does not work for 3 months. I have been loosing on my insurance money as well as dcb bank will not let me request for money refund until i present them loan closure letter from dhfl. Can someone please help here loan code: 00007629.
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Dec 5, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Mudassir,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
Nov 04, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Mudassir,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Complaint comments 

Comments

Have you got your documents now? because I am also going to foreclosure my homeloan and worried about the documents handover. plz do inform me if you get back your all documents. my email is [protected]@gmail.com

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    +91 22 6600 6999
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    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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