Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — pathetic service, false commitment, fake company

Ruby D Singh

Address:

Thane, Maharashtra, 401105

Dear dhfl team,

Today i spoke to your customer care number for reduction of my interest rate but they said they have stopped reducing interest rate from last 10 months and not sure till when it will be stopped. Who gave the rights to not to follow the the rbi guidelines. I am going to write the letter to rbi governor about this and also going to lodge complain in consumer court. I will make sure to spread your fake commitments and frauds to social media. My file number is[protected].

Will wait for couple of days from today and no response received then will take the action.

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Mar 7, 2020

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2020

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Ms. Ruby,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Jan 27, 2020

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Ms. Ruby,

We would like to inform you that we are yet to receive your email ID and contact number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
Team DHFL

Verified Support

Jan 30, 2020

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Ms. Ruby,

As requested earlier kindly share us your email Id and mobile number as it will help us connect with you soon.

Regards,
Team DHFL