[Resolved]  Dewan Housing Finance Corporation [DHFL] — pending disbursal for 3 months against demand raised by builder

Address:	Thane, Maharashtra, 400601
Website:	www.dhfl.com

My dhfl loan account is 01836721.

1. First disbursement for this loan account was made on 07/07/2018. Second disbursement request was submitted to thane dhfl office on 18/09/2018 with due date as 28/09/2018. Dhfl thane office collected pre emi interest cheque for sept 2018, for this disbursement on 24/09/2018. However even after 2 1/2 months, no disbursement is received.
Customer care as well as thane office rm says, "all disbursements are on hold. And that they cannot give any commitment as to when disbursement will be made.
I am at the receiving end from the builder with interest charges and constant reminders for failure to make this payment. What is hurting most is"hands off"attitude of dhfl staff in this matter as if it is not their responsibility to honour the contractual commitment.

2. Even after 5 months i have not received my loan agreement copy. Standard reply is you will get it along with"welcome kit" (When?)

I thoroughly repent for choosing dhfl as home loan provider due to their tie up with the builder, and slightly lower rate of interest.