[Resolved]  Dewan Housing Finance Corporation [DHFL] — plot loan

Address:Chennai, Tamil Nadu, 600 044

We Planned to buy a plot in Chennai, little outer than the city limit. Then the land lord suggested us for DHFL. So we approached the respective sales person. He don't even have proper knowledge on the product which he handles. Before that he did even inform the clause that after three years we have to construct the house else the interest rate will change, which is higher than what they have committed in the initial stage. After paying the processing fee. Now we don't want to proceed this further. Really waste of our money. poor Service
Can you please guide us how can we our money back, which we paid for processing fee
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Jun 9, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Kalaiselvi,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Verified Support
May 09, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Kalaiselvi,

We would like to inform you that we are yet to receive your mail ID, mobile & loan application number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Complaint comments 

Comments

Hi Team,

Am not sure about the application number but I have sent the mail id and phone number

Regards.
S.Kalaiselvi.
Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 10, 2018
Verified Support
Dear Mr. Kalaiselvi,

We truly understand your concern, kindly share your email ID & mobile number with us as without which we would be unable to get in touch with you.

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 11, 2018
Verified Support
Dear Mr. Kalaiselvi,

Your query is of utmost importance to us. However as we have not received your email ID, mobile & loan application number. Your concern has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
Kalaiselvi Om's [Complaint's author] reply, May 14, 2018
i have already shared via EMAIL.

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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