[Resolved]  Dewan Housing Finance Corporation [DHFL] — pmkvy scheme not implemented in spite of false commitment of dsa

Address:Ludhiana, Punjab, 141001
Website:Dhdl.com

Dear team,
I am having loan account no 00003387
With dhfl ludhiana branch i approached. But employee of ludhiana branch mr. Jaspreet has referred my case via your dsa mr. Jeevan. As i applied loan of 18 lakh but he has given me additional one cheque of 2 lakh stating that it's compulsory to take 20 lakh loan else ur loan won't be sanctioned. Firstly he kept my cheque with him for 45 days although same got issued by dhfl. Secondly he added insurance in my loan without consent which i got it removed later on.
Last but not the least i applied for pmvy yojna & signed all supportive documents for the sane but it's not done yet inspire of many remainders given to him & now he is not responding to my phone calls.
Such kind of ir responsible dsa's are spoiling brand image of dhfl organization.
You are requested to get my pmvy plan implemented on utmost priority basis. I would appreciate your prompt reply regarding same.
Regards
Gaurav rakheja
Cont [protected]
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Dec 3, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Gaurav,

We have forwarded your query to the concerned team. However, request you to share your email ID to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Nov 02, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Gaurav,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Nov 02, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We understand that our team has connected with you & has addressed your concern. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Complaint comments 

Comments

Requesting cancellation of loan application number 01803117

My loan got cancelled on 18th August but still I didn't get my advanced EMI deducted amount. Please credit my amount in my account.

Regards,
Jaganath

Dewan Housing Finance Corporation [DHFL] Customer Care's response, Oct 22, 2018
Verified Support
Dear Customer,

We have forwarded your query to the concerned team. However, request you to share you mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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