Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — processing fees and insurance charges

mnhk

from Bengaluru, Karnataka

Address:

Heavenlysgenerations Dhanvanthri road Mysore, Mysore, Karnataka, 570001

Dear sirs
Loan account no [protected]

As i have already written earlier also the loan sanctioned for me
Was rs 8177318/- but the amount disbursed was 4500000/- plus the insurance
Of rs 77318/-
The bank agent cheated me saying the processing fee will
Be charged
Only on the disbursed amount but you have charged rs 38000 plus 2500 total
40500 +gst they have collected.
And i want to know on what basis they have collected the processing fees
Cheating the customers
If proper reply is not given will complaint to the ombudsman for ur errors
And commission.
So please reply and see not cheat innocent people via exhorbitant charges
Hemanth
[protected]

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Aug 22, 2019

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Hemanth,

We have forwarded your query to the concerned team. However, request you to share your email ID as well to help us trace your issue and resolve it at the earliest.

Regards,
Team DHFL

Verified Support

Jul 19, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Hemanth,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team