[Resolved]  Dewan Housing Finance Corporation [DHFL] — rate of interest

I have taken home loan from dhfl bank in may 2017. I have to pay rate of interest of 11.12%.
While bank is offering new home loan on less rate of interest.
Their customer care executive told me that after completing of 1 yr of home loan, rate of interest will be reduced.
I have mail bank several times but they didn't reduce the rate of interest.
Narain kumar
[protected]
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Apr 29, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Narain,

We have forwarded your query to the concerned team. However, request you to share your email Id & loan account number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Mar 29, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Narain,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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