[Resolved]  Dewan Housing Finance Corporation [DHFL] — really disappointed with dhfl home loan (fake # ghar jaisa loan)

I have taken a composite loan (Plot+construction) in june 2017 from dhfl. From then dhfl is deducting interest (Increases every month) instead of pre-emi.

After all struggle of building approval and contractor negotiation, when i'am approaching dhfl local branch (Ameerpet) for disbursement, they giving me the answer "you please start the construction and we will disburse the loan as soon as we get update from head office'.

This is been continuing from past 4 months and on the other hand every month they are deducting interest (Increases every month) automatically.

Finally i decided to do a balance transfer to a different bank. I contacted the customer care to know about the process of balance transfer and they telling me to pay almost rs 10000+, listing various fore-closure charges.

Iam not understanding, when you (Dhfl), stopped funding, and that's the reason when iam moving to a different loan provider, why should i pay the foreclosure or documentation charges???

Dhfl you should help me on this issue. Otherwise i may have to move other ways like social media # moment. I'am sure that there are lot of other customers of your's with similar bad experience.

Sinu
[protected]
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Feb 8, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We have forwarded your query to the concerned team. However, request you to share your loan account number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Dec 14, 2018
Updated by [email protected]
I will update my Loan number here in couple of days, as I'am trying to talk to your Local office for one last time.
Verified Support
Jan 08, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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