I have taken a composite loan (Plot+construction) in june 2017 from dhfl. From then dhfl is deducting interest (Increases every month) instead of pre-emi.
After all struggle of building approval and contractor negotiation, when i'am approaching dhfl local branch (Ameerpet) for disbursement, they giving me the answer "you please start the construction and we will disburse the loan as soon as we get update from head office'.
This is been continuing from past 4 months and on the other hand every month they are deducting interest (Increases every month) automatically.
Finally i decided to do a balance transfer to a different bank. I contacted the customer care to know about the process of balance transfer and they telling me to pay almost rs 10000+, listing various fore-closure charges.
Iam not understanding, when you (Dhfl), stopped funding, and that's the reason when iam moving to a different loan provider, why should i pay the foreclosure or documentation charges???
Dhfl you should help me on this issue. Otherwise i may have to move other ways like social media # moment. I'am sure that there are lot of other customers of your's with similar bad experience.
Sinu
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