Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — regarding loan settlement

matritva

from New Delhi, Delhi

Address:

Varanasi, Uttar Pradesh, 221010

We have taken loan as LAP in last year July from DHFL
but we still don't have any proper document regarding loan takeover penalty.At time of loan sanction time negotiation done at different amount and now they are charging 3% as penalty that is huge amount.They also don't have any written document for this penalty, even they are not providing settlement paper also which is required for take over amount
So as a whole this DHFL is very active at time of sanction but putting so many hidden charges after and at time of foreclosure
So beware of such type of non banking finance providers and we need to ask for every document at time of disbursement

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Aug 29, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team

Verified Support

Jul 25, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team

Verified Support

Jul 27, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Customer,

Your query is o[censored]tmost importance to us. However as we have not received your email ID, mobile & loan account number. Your concern has been closed from our end. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team