[Resolved] Dewan Housing Finance Corporation [DHFL] — reversal of charge
S
Sadav
from Jabalpur, Madhya Pradesh
Address:
Civil lines allahabad, Allahabad, Uttar Pradesh
Sir i am santosh kumar yadav i have a loan account no. 00000466 in allahabad branch. Ecs not activated in my account till now so that i am paying my loan account till now so that i am paying my loan emi payment through paytm app. Since last one year continuously. Sir i am applied for ecs activation again on 25 jun 2019 at branch with three checque. I am paid my loan emi rs 10815/- of july month also through paytm app on 13 july 2019. But my loan branch allahabad use my one checque no. 909992 for loan emi payment without my information which is given to branch for ecs activation. Resulting my checque bounce due to insufficient funds in my account because branch not inform me for this act. So that i have charged rs 590/+ by my sbi branch which is deducted from my sbi account and rs 590/- charged by dhfl branch which is overdue in my loan account this is act if negligence of branch because branch use my one checque for loan payment purpose without my information which is given to the branch for ecs not for loan payment. So that it is requested that rs 590/- which is charged by dhfl branch overdue in my account may be reverse due to this is happened by mistake of branch. Thanking you sir
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Aug 27, 2019
Complaint marked as Resolved
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Santosh,
We have forwarded your query to the concerned team. However, request you to share your email Id & mobile number to help us trace your issue and resolve it at the earliest.
Regards,
Team DHFL
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