Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — third class services

suraj.skynet

from Delhi, Delhi

Address:

New Delhi, Delhi, 110044

I have opened case with dhfl (Qrdis[protected] ccdis[protected] on 8th of november 2017 and now today is 14 dec 2017. I am trying to get the response from dhfl helpdesk on [protected]@dhfl.com but no one is trying to response on timely and they are just delaying my request. Now its been more then one and half month and they are not able to resolve my queries. Such a pathetic response from them. It is very difficult to maintain a long term relationship with them.

Even i tried to reach their seniors on sharma. [protected]@dhfl.com, purshottam. [protected]@dhfl.com and [protected]@dhfl.com, they are also not responding.

Regards,
Suraj

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Jan 29, 2018

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Suraj,

We have forwarded your concern to our team. However, request you to share your email ID, mobile number and loan account number as well to help us trace your issue and resolve it at the earliest.

Regards,
Team DHFL

Dec 15, 2017

Updated by suraj.skynet Where should I share the details, confirm your email address.

Regards,
Suraj

Dec 19, 2017

Updated by suraj.skynet Hi Team,

I am still waiting for your reply.

Seems you are not interested to resolve the issue.

Regards,
Suraj

Verified Support

Dec 29, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Suraj,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Regards,
Team DHFL

Dec 29, 2017

Updated by suraj.skynet No, I haven't received any email or call. Issue is still spending.

Regards,
Suraj