Dewan Housing Finance Corporation [DHFL] — wrong roi quotes

Address:New Delhi, Delhi, 110018
Website:Home Loans

Respected sir,

I have applied for the home loan from your company. I have given all my financial documents and property papers chain with your application form.

As my all property papers clearly shows that
property area is not in approved area its is in regularized colony

As this was cleared to your financers (Mr. Kamaljeet)

At the time of filling application Mr. Kamaljeet clearly told me that I have to pay ROI @ 8.7 percent.

After login my application. DHFL people has visited the property to take photos of property.

After few days Mr. Kamaljeet called me that your loan amount is sanctioned and he also told me that the sanctioned letter is with him.

But I am very surprised as clearly told him that I have not received any confirmation from DHFL company by mail or SMS.

As he told me that I will get at mail directly from DHFL for the confirmation

After this I got a mail from DHFL Mr. Sanjeet Kumar that
Your Loan has been sanctioned for loan amount Rs. 14, 71, 629/- Lakh, ROI 8.7%.

As the letter Mr. Kamaljeet shows me that also shows the same thing.

Now yesterday after filling your kit I got a mail from DHFL Mr. Saurabh that my loan amount is ready for disbursement but now your ROI is 9%

After getting the mail I called and mailed them now they are saying a new story. They mailed me that as this property is in regularized colony so you will pay ROI @ 9%

Now after doing my all documtation I got this rubbish story. As this is not the professional way to work. Now I am feeling that I have been cheated

How these people can make a fool as your DHFL person Mr. Never cleared me on mail that the ROI will very.

Because after his mail I have signed all the kit given by your side.

Now as this is a big I issue???????

Please revert me as I am loosing my time and money.

Reply on priority basis.
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Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Mar 29, 2018
Updated by amit arora rajni
This the DHFL Person send me the wrong ROI on mail

Please see what he mailed me

Dear Sir,

We thank you for choosing us as your preferred financiers. We wish to proceed with disbursement of your loan and request you to contact your sales person for complete your loan amount disbursal.
Your Loan has been sanctioned for loan amount Rs. 14, 71, 629/- Lakh, ROI 8.7%.

Thanks & Regards

Sanjeet Kumar
Branch Sales Manager
Dewan Housing Finance Corp. Ltd
M-91-[protected]/[protected]
Complaint comments 

Comments

Application No. 01685021
Sir, on above subject Rs. 4484/ two time deducted from my SB A/C.
1st deduction on 28th Mar 18 Rs. 4484/- vide chq. No. 76726.
2nd deduction on 29th Mar 28 Rs. 4484/- vide chq no. 76727. In favour of DHFL.

Kindly confirmed about 2nd deduction.

Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 30, 2018
Verified Support
Dear Mr. Sunil Mishra,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 4, 2018
Verified Support
Dear Mr. Sunil Mishra,

We understand that our team has connected with you & has addressed your concern. Kindly acknowledge the same. Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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