DGCA — AirAsia not refunding full amount even after the flight was cancelled

Website:www.airasia.com

I booked my ticket with airasia on 5th Dec 2020 from Kolkata to Pune. The flight got cancelled for which they gave me an option for full refund, But when i selected for full refund they only refunded partially and then refused to procallsvide any chat support and also refused to pick up my
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