DGCA Complaints & Reviews

Team,

My brother (Mr Raja Kumar Singh) somehow reached the airport at 6:26pm after an accident happened and he was carrying only check in luggage, but your Air India team has not let him check in and more importantly your flight was Delayed by 43min by the scheduled time.
But we have not got intimation by msg, call or call. and simply they are giving excuse that flight is delayed after check in time, but it was before...

(PNR: YH954K): Due to operational reason, your SpiceJet flight SG 2748 from Gorakhpur-Kanpur dated May 28, 2022 has been cancelled.

Highly unacceptable behaviour by the airlines more than 2 months have been passed, there is no response no communication, by the airlines regarding the refund, the same was booked via make my trip site.

For a middle class family blocking amount for this amount is not unacceptable,...

Dear sir myself lovleen mittal . Me and my friends (5 person) was travelling from dubai to india. We reached at airport by time schedule. But while checking documents by dnata staff they took a long time.In between air india staff close the counter at 9 pm. We was waiting in a line. Air india Airline overbooked the flight they didn't allow us to board the plane. I have confirm booking .This is the scam Please do needful.

Flight...

Sir we are a small family of 4 members booked Indigo flight, consists 2 adults and 2 kids(5Y&9Y). While booking we have paid full amount for tickets, but while assigning seats by indigo management they have give 4 members of same PNR (SUNVRE)in 4 different corners, due to that my small kids are mentally harased. I have already requested indigo to provide near by seats, but they refused. Kindly refund the full ticket amount from Indigo and...

Dear Sir/Madam,

I am not satisfied with the refund amount from Air India, where a refund of only 4038 Rs was given instead of 16908 Rs which was committed to me by your customer care guy .

Also Attached are supporting documents for your reference.

My PNR is HMYBP (Now in Cancelled Ticket status)
My refund Reference number is WB DDEL[protected]

When I booked my Tickets from...

Dear Sir,

This is regarding Refund of E-Ticket No.[protected] dated 26 Jan 2020 (Copy enclosed for reference). The online ticket was booked from New Delhi to Toronto, Canada via Air India Call Centre at Gurgaon. However, due to Corona pandemics the flight AI 187 dated 28 April 2020 was canceled.
It was informed through e-media/Email that the ticket cost could be adjusted in future journeys or a refund can be claimed...

Dear Sir/ Madam,
I am Brig K Ramani ( Retd )
My son Dr Ravi Ramani travelled in Vrgin Atlantic Airlines from Heathrow to Delhi.
Details are as follows
Full Name: Ravi Ramani
Bag tag: [protected]
File ref number: DELVS19648
Flight detail: VS 0138-VS 0302, date of travel 14/11/2021 on VS0302 (LHR-DEL)
Final requested destination for luggage: Bhubhaneswar Airport

My son...

My PNR is GFHUYE Via GoAir.
Go Air doesnot allow me to web checking without paying extra charges even when you have the ticket. They will ask for Rs 100/ Rs 200 extra for seat booking even if you dont want any special seat and are looking for a regular seat.

No other airlines charges extra for web check in. Go Air will charge you money even if they have all the seats empty.

I have attached the seat selection...

I cancelled my ticked for a journey from Coimbatore to Delhi scheduled on 20 Jun 21 for which I am yet to get the refund. The ticket was cancelled on 13 Jun 21. I approached the customer care multiple times but unable to get the refund.

The ticket numbers are[protected] and[protected]. The PNR is ZD3RK. and flight number is AI -539.

The case ids of escalation provided by airindia customer care are 10872547...

Dear Sir,
With anguish and pain, we wish to bring you to kind notice the following grievance: -

1. We belong to Chandigarh and are pursuing our Law-course from Bharati Vidyapeeth New Law College, Pune.

2. Due to Covid-19 we had to suddenly travel to Chandigarh on 18th March, 2020 by Air, though we already had booked air tickets for travel from Pune to Chandigarh on 3rd May 2020. It was a great gesture...

Many follow-ups marking DGCA, with Air India for refunds but no response..

Regards,
Sunit Dalmia
[protected]
[protected]@gmail.com...

I had a 2 way ticket with vistara from London to Hyderabad and back from Hyderbad to London which I have bought for approximately 57, 000 INR. I had flown from London to HYD on 11th dec without any issues but my return flight which was scheduled to be on Jan 4th 2021 was rescheduled many a times and got cancelled in the last minute so I have asked for a refund and the operator/customer care person confirmed I would be getting 25, 000 INR...

Respected Sir,

I have booked 3 air tickets for the date 14.04.2020 vide PNR / booking Ref. No. WWFPSK / Booking dt 11.01.2020. Due to COVID 19 situation I come to understand that our Honorable Govt. of India was going to announce for a complete lockdown and also the airline authorities informed me about the change of flight time to overnight then I cancelled that ticket on 21.03.2020.

The full amount of ticket...

I booked my ticket with airasia on 5th Dec 2020 from Kolkata to Pune. The flight got cancelled for which they gave me an option for full refund, But when i selected for full refund they only refunded partially and then refused to procallsvide any chat support and also refused to pick up my...

I have booked Air tickets through easymytrip.com for going to Pune-Chandigarh-Pune Booking ID is EMT67904334 Departure on[protected] & Arrival was on[protected]The Airlines was as under
AI PNQ-IXC 25KG 7 KG

6E IXC-AMD 15KG 7 KG

6E AMD-PNQ 15KG 7 KG
But due to lock down period I was unable to travel & hence sent request for cancellation due to lockdown.as on the day only Indigo issued...

Re.: Complaint Against Air India Regarding Not Refunding For Flight AI 191 Cancelled by Air India
Following are the chronological details of events and my requests to Air India for full refund as the flight has been cancelled by Air India.
1. On 23-24 July 020, I bought Mumbai-Newark Business class ticket with my Mastercard Credit card and paid US$ 1, 922.74
Details:
PNR: ***3T
Ticket no.: *********8142...

This is to bring to your kind attention that my grievance has not been resolved.
I had made a holiday booking with goair on 31 october 2019, the details are as follows

1) 3 members - 2 adults and 1 child

2) delhi to leh on 11 june 2020

3) leh to delhi on 17 june 2020

4) pnr number r55zyv

I have already written to [protected]@ goair and the goair nodal officer....

Dear Sir/Madam
Vande Matram, my complaint for all the airlines who booked tickets in Dec 19 to March 20 for travel period during lock down. All airlines refused to refund for those who booked their tickets Dec 19 to March (before lock down announced) All Airlines issue credit shell for an year or till March 2021.It is very difuclt for passangers to hold their hard earning money with airlines. It is my humble requests to Honbl Civil...

Dear Sir/Madam,

Air ticket for 5 passengers was booked through Cleartrip for INDIGO airlines, for route Chennai-Chandigarh sector TRIP ID.[protected] for travel dt. 26.4.2020.
Due to un avoidable situation of COVID-19, we cancelled the ticket on 20.4.2020.

Indigo confirmed to me that the refund amount have been credited to Cleartrip account to refund it to me, within one week of cancellation.
br...

Why is dgca framing rules which is allowing airlines to not refund passengers for flights that were cancelled due to covid related lockdown? Why are airlines forcing passengers to postpone flights - not practical when this is part of vacation? Why has dgca framed rules for refund based on when ticket was booked? Why are passengers who booked earlier being penalized with cancellation charges...

Dgca has advised the media that they have instituted a new email id for consumers to complain directly. Here's the press report:
https://www.thehindu.com/business/Industry/air-travellers-can-now-approach-dgca-...⇄

However the stated email id is not operational. My complaint was rejected by mail server....

Poor facilities at rgia international departure terminal - reg
From: lt col asr sarma \ (Retd\) on fri, 26 jul 2019 12:55:38 add to address book
To:

Cc:

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From:
Lt col asr sarma (Retd)
Block a-50; flat no.102,
Sanskruti township, pocharam
Ghatkesar mandal,
Hyderabad -500088.
Telangana state
Phone# 040...

On 3rd sep 2018, at about 8.45 am, i booked ticket on www.cleatrip.com website for ticket from mumbai to banglore one way for 1 person and return ticket for 1 person.

Website fare was showing 1798/- (Inclusive of convenience charges).

They charged for one way rs. 2317/- and 4932/- for return ticket. I. E they charged rs. 6249/- instead of 5394/-. Thus extra amount of 854/- was charged.

On contacting,...

Sir, 0n 22 jan 2017 I booked 05 air tickets from Bangalore to Delhi to travel on 18 May by Indigo flight no.6E 946, ONR no, IDDR3A-6E946. When the ticket was issued i was surprised to note that they do not allow any free check in baggage. They charge a sum of Rs.400/ per baggage upto 15Kg and excess luggage will be charged at Rs300/ Kg!! As per practice and available rules all domestic flights allow free check in baggage up to 15Kg per ticket....

The office of the Training and Licencing has stopped issuing commercial pilot license for pilot candidates who have done their flight training at part 61 flight schools in the USA.

There are thousands of commercial pilots operating in the all major air carriers in India including Air India, Indian Airlines, Indigo, Spice Jet, Jet Airways and so on. Hundreds and hundreds of these commercial pilots according to the DGCA’s office...

Dear Sir,

It is a matter of great pain to see that in 21st century India that such a thing is happening ,that future of thousands of inncocent students lies in dark due to vested intrests of a few people,even though india has such capable ministries for regulation of technical education & student intrests.

The case is about the course called Aircraft Maintenance Engineering(AME).This is a licence course that...