[Resolved] Dhamaalshop.com — Wrong product sent by the company, | |||||
Order no ds30207 Order date 07/02/2016 Total amount paid- rs 249.50 Customer name: sahil wadhwa Customer email: [protected]@gmail.com Completed the order in 2 months, and they sent me vest instead of a mobile, Strict actions should be taken against fraud companies like dhamaal shop Sent me the bill of a mobile, packaging done was named after snapdeal and got a vest in the order instead of the phone. They are spoiling big brand names like snapdeal also. These cheaters should be barred from doing any trade/business in the country. Can't imagine how many customers would have been cheated by these frauds. Was this information helpful? | |||||
Nov 2, 2016 Complaint marked as Resolved DhamaalShop.com customer support has been notified about the posted complaint. Verified Support Oct 02, 2016 DhamaalShop.com Customer Care's response Dear Sir, That is a luck by chance offer after the sold out of Mobile phone stock may i dispatched Branded Vest to each customer. We appreciate your bringing this matter to our attention. We apologise for any inconvenience you suffered and how we will have another opportunity to introduce you to our fine products. Again, I thank you for bringing the opportunity to correct it. Thanks & Regards, Govinda B B K Customer Care Team Dhamaalshop.com +91 [protected] | |||||
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+91 90 2534 0077
+91 91 0267 0169
GL Electronic, Ranju Nilay Bhavan 1st Floor, New Laljee Tola, Patna, Bihar, India - 800001
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Product not deliver
Dear Dhamaals.I ordered LED TV on 16th April 2016 with order no.DS 38747 for Videocon LED tv.
I am not received any item from u.
Customer care numbers are not working. It seems fake site.
I request u refund my money immediately.
I seeking to file a case in crime branch.
Thanks
sateesh
This is in regard to your order no DS38747 which you placed with our company Dhamaalshop.com on the 16-04-2016 03:07 PM.
We sincerely apologize to you for the delay in delivery of the products you order is Dispatched on 18-04-2016 Through Gojavas Courier and you track your order in Gojavas Courier site. The tracking number is – 100603. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.
We are trying our best to give the excellent service as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.
Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077