[Resolved]  DHFL — Loan sanction, but not disbursed cheque

Address:Thane, Maharashtra

To,
DEWAN HOUSING FINANCE COMPANY LIMITED
Evershine City, Vasai (East)
Dist: Thane – 401208

Kind Attn: Mr. Sunil Khatri – Sales Executive

Ref: Loan Application Number. 00916737

Dear Sir,

With reference to the above I have taken loan sanction letter on 26th December 2013 for Rs.15, 63, 601/-and after getting sanction letter I have made registration of agreement on 30th December 2013.

Please note that, I have submitting my original agreement with required documents on 20th Jan 2014 for disbursement but till date not received any confirmation of cheque disbursement from your end.

Expect cheque? I have received replay from you that my loan sanction validity is expired and new application is rejected. Why you replaying this kind o[censored]nethically I don’t know?

As per agreement validity of 45 days for a balance payment also expired now you tell me, what shall I replay to flat seller?

Now if you are not going to sanction my loan then I will request you to please return my loan file immediately without any further delay with cheque of Rs. 21, 169/-. (Rs.17, 569/- + Rs.3, 600/-) which I was paid to you for loan sanction because loan once sanction and after that you have cancelled at your end.

Please do the needful and oblige.

Thanks & Regards,


BSUNDER S. GANETH
M: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Bsunder Ganeth,

We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. We request you to kindly get in touch with us on [protected]@dhfl.com or via phone[protected].

Regards,
DHFL Team.
Dear Bsunder Ganeth,

We understand that the local branch is already in touch with you and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other account related query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards,
DHFL Team.

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