DHFL — Stay away from this one

I went to dhfl vasai west branch today 25/04/2014 for closing my loan acc. 5875 with final amount of rs. 20080/- cheque, miss shruti on cash counter told me i will not accept cheque, u have to pay rs. 1124 extra for documents custody charges, i told regarding this charge i will talk to senior or branch manager, ranch manager is not availble then she told me go to dahisar branch or come next month today is last day for closing then i met mr. Piyush sharma he told i[censored] not give rs. 1124/- u will not get your documents, i told minimum u accept today my cheque of final amount, if i will talk to branch manager if he will say thischarges i have to pay i will pay in cash next time after 2-3 days i will comeagain, but when she denied to accept cheue, i told her u give me in writting that without rs. 1124/- u will not accept my cheque, then she started shouting on me " tumko jidhar jana hai jao mae cheque nahi leyegi, mae kyo likh ker do, mujhe bank pagar deta hai mae bank kasunegi tu kuan hotaa hai mujhe likhwane wala then mr. Piyush sharma came and pushed me, abhi maar khayega yha chilane ka nahi, go from bank, goto dahiser branch and closed loan their not to talk to shruti our lady staff.
Rajkumar bansal [protected] loan acc. No. 5875 vasai west.
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Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Dear Rajkumar Bansal,

We regret the inconvenience caused to you. We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Mr. Rajkumar Bansal,


We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards,
DHFL Team.

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