DHL Express India — AWB: [protected] material missing

Address:

SHOP NO 04 PLOT NO 11 SWEET HOME IV J K ROAD BHOPAL

As per Reserve bank of India norms we have to submit bill of entry to the bank from where payment is done after the shipment reaches India.Now in this case we have to get letter from customs department that the bill of entry cannot be filed as the material has been lost and no more liability is there of jjsales .As the matter is delayed our banker is following us.

You had sent us checklist to verify .please can you tell on what basis you sent us the checklist.Did you sent the material to customs warehouse?

You have written that the material was untraceable in delhi.Its not clear.

Please give the exact location from where the material went missing.We require the tracking of the material from Germany to India and from Delhi Airport (ACC) to which Warehouse. We want to know exactly from which place it went missing.

Also please share the name and contact details of the incharge who was handling our consignment on 19/03/2020.Please arrange for a call to [protected].

We are waiting for your reply.Please do not reply vaguely.

We gave the responsiblity to DHL to bring the material upto Bhopal and so DHL cannot run away from any responsiblity .

Either we require the material or we require the cost of material.And we require all the documents from Customs also.This is your responsiblity to get us the documents as you are our freight forwarder.We have a
import -export yearly contract with DHL.