DHL Express India — DHL express delivery & clearance

Address:

DHL BANGALORE

I recently made a purchase of a toy figure from Amazon Japan which was solely for collection purpose but then made a huge mistake of getting it shipped to me by DHL. At the time of making the purchase DHL collected an amount from me which was higher than the price of the figure and claimed that it was an approximate import fee collected for customs clearance. I agreed noting the fact that DHL agreed to refund the difference amount once customs fees was taken care of. It’s been more than a week now, the item hasn’t reached me and DHL is asking me to declare the price of the item so that they can charge customs on me. So now they will calculate the whole amount which includes the price of the figure and the customs fee collected already and charge me a customs fee again? Never ordering through DHL ever again.