DHL Express India — Holding package in the warehouse for too long for wrong charges

I have been told by a few friends that malpractice by DHL EXPRESS is coming into light, they're fleecing customers off by saying that we cannot trace your package and the CSIA Mumbai airport has the package and not DHL. I've been calling these guys relentlessly and same answer. I have read posts and figured this is a clear harassment tactic to get more money from us in Lieu of warehouse stocking charges which I'm not even responsible for. I'm putting this out in public light despite my package is still stuck for many weeks with them. If I am forced to pay over and extra for something that DHL says is the fault of customs despite paying higher shipment fee to DHL so the package could arrive for my baby's first Christmas then shame on these money fleecing thieving people. Never has FedEx done this to me. AWB-[protected]