DHL Express India — kyc can't be done with dnd activated

DHL Express India — kyc can't be done with dnd activated

P pc0046 from Coimbatore, Tamil Nadu

I am unable to do KYC for an imported parcel because I have DND (Do Not Disturb) enabled on my mobile. So I am unable to login to upload the KYC documents. This is crazy. For almost every online transaction, one requires an OTP, and I have been getting OTP and other tracking messages from reputed companies with DND on. Why can't DHL do the same? I was asked to give someone else's number to upload! That is not correct! +1 photos Was this information helpful? No (0) Yes (3)
DHL Express India customer support has been notified about the posted complaint.
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