DHL Express India — kyc unfriendly attitude

Address:	560094
Website:	DHL customer care

I had a parcel consigned to me in bangaluru by i herb aw bill no, [protected], consignee name nari panjwani & i was asked to upload my passport which states my name as panjwani but, the first name mentioned is narain which in my community is synonym to nari, the address of the consignee as per aw bill & passport is same. Despite this i was asked to file an affidavit saying that nari & narain are the same animal. I do not have a problem getting an affidavit identified by a public notary but at age 85, in poor health, unable to stand up for more than 5 minutes, the prospect of travelling in congested roads for about three hours and standing up in a queue in courthouse to get an affidavit was an impossible task. So i requested the girl at the other end of the toll number to consider that nari & narain are same as andy & andrew, robert & bob, margret & maggie. I told her that if you asked andy murray to sign an affidavit that andy & andrew are the same person, he would ask you to jump in a lake, similar reaction if you asked bill gates to state on oath that bill & william are one & same. All my pleadings were of no effect and girl kept repeating that if i do not furnish an affidavit my parcel shall be destroyed. I was furious and rude to her and said "stick the parcel up your what"
The parcel contained 4 packets of breakfast biscuits and the loss of the parcel is not going to make me loose sleep. But, the unfriendly attitude of dhl will rancour me forever. Don't know if this complaint will release the parcel consinged to me but it makes no difference.
Nari panjwani aka narain panjwani