DHL Express India — making money in the name of warehouse charges

Address:Bangalore, Karnataka, 560076
Website:www.dhl.co.in

Dhl india has a standard clearance charge of rs 500.00 + gst. However, they are making extra money in the name of bonded storage fees.
Dhl india states, if the package doesn't clear within 3 days of arrival, they charge addition rs 500 as storage fees.

We import through ups, fedex, aramex as well but none of them had additional warehousing charges in cases of delay.

Dhl india has very unfair method of making money, in fact this is a loot.
Below are the tracking nos for which we have paid additional rs 500 + gst as bonded storage fees.

1. [protected]
2. [protected]

There are more shipments coming through dhl india which has been delayed at customs and we fear that dhl india may also add bonded storage fees to those incoming packages. We will keep reporting unfair practices by dhl india

We seek help from this forum not only to resolve our issues, but to create awareness among other consumers as well dealing with dhl
Was this information helpful?
No (1)
Yes (21)
DHL Express India customer support has been notified about the posted complaint.
Dec 09, 2018
Updated by Abhishek Prabhu
Attached images for reference

Complaint comments 

Comments

I agree. I had similar experience recently with DHL. SO much that I had to ask them to return it to the place from where it was dispatched.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DHL Express India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    466
    Pending
    0
    Resolved
    41
    DHL Express India Phone
    +91 22 6678 9000
    DHL Express India Address
    801 A, Silver Utopia, 8th Floor, Cardinal Gracias Road, Chakala, Andheri (East), Mumbai, Maharashtra, India - 400099
    View all DHL Express India contact information