Digital Services, Latur, Maharashtra — digital services misguided me with a fake online job and harassed me with threats of legal actions
Kolkata, Kolkata District, West Bengal, India
Pkpkd90 on Nov 27, 2018
This is to bring into light that the company, Digital Services from Latur, Maharashtra (as claimed by them) have misguided me with a fake online job and also by taking advantage of my interest to work online for them.
I had approached them on November 13, 2018 and they offered me the opportunity to work on the project which was about filling up 1000 forms in 10 days.
They took soft copies of my Aadhar Card and my colored passport sized photographs and sent me a copy of an agreement.
They did not warn me about the strict terms and conditions of the agreement. They quickly made me agree to that agreement through an online process by sending a text message consisting of One Time Password (OTP) into my mobile phone.
They carried out a verification call in which the lady was extremely impatient and was only interested to blabber out certain informative content from her end. The lady did not listen properly to my doubts and disconnected the call in a hurry while I was speaking.
There was delayed communication from them regarding my login credentials, my time period of work and so on. In fact I had to call them repeatedly and receive those information. On multiple occasions, I had found that their contact number remained busy. They even hung up my calls on one or two occasions.
Anyway, after starting my work, I found that the target of filling 1000 forms in 10 days was very steep. I faced technical issues in their online job portal at regular intervals while working. But, their helpline number used to remain busy most of the time. Their helpline emails used to send me delayed response. It was really pathetic working for them from November 15, 2018 to November 24, 2018.
I could not fill 1000 forms in 10 days. But, I successfully filled up 900 forms in 10 days. But, their portal did not accept my submission and multiple options in their online portal did not function properly. This was on Saturday, November 24, 2018, the 10th day of my work.
I tried reaching their helpline number and found that it was switched off. I sent an email in their helpline email address. They replied me on Monday, November 26, 2018.
From that day, November 26, 2018, they started blaming me for failure/non submission of my work, whereas, their web portal had technical issues. They were not ready to accept it at all. They sent me emails containing threats of strict legal actions.
In fact, I never asked any payment from them because from my end I had opted me out because I could not fill 1000 forms in 10 days.
But, I filled up 900 forms in 10 days. (the cut off number). But, as discussed earlier, they were supposed to share me the Quality Check report of my work. They did not share any such report.
Instead of paying me money for those 900 forms, they were demanding money from me by putting forward the copy of that agreement. They hardly gave me time to read the agreement which had such stringent terms and conditions.
On Tuesday, November 27, 2018, I received emails and phone calls with threats from people claiming to be lawyers. They have threatened me with legal actions. Although it hardly bothered me because I am ready to fight appropriately in case there is any such urgency.
This is the story so far. If you have faced similar issues from Digital Services, then feel free to reach out to me in the "comments" section. Thank you very much and all the best.
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Digital Services, Latur, Maharashtra - demanding money and threatening legal action in spite of completing the work .