DIMTS — Misbehaviour by the bus conductor and driver

Address:

C1262, DDA FLATS East of Loni Road Delhi 10093

Today i.e.15.7.2021 about 7 Am I boarded a DIMTS orange bus route no.205 for Seema Puri, started from their terminal point at Old Delhi Railway station.
While I asked the lady conductor to give me the ticket she bluntly refuse to give the ticket on my seat, when I told her that it is your duty to issue the bus ticket she started shouting . Moreover she has refused to share her name and complaint book on route, then I asked about the complainant book to Driver Rahul but he also denied and stopped the bus near Koriya Pul for about 1 hrs.

Then I called your help line number[protected], which was picked up by Mr.Aneesh and lodged my complaint no.958/21, even after his persuance this lady conductor haa not issue the bus ticket . During this communication most of the passenger left the bus with others bus. Then police was called by the bus conductor and only after their intervention ticket was issued to me and bus started to the destination.

I want stringent action against the erring and negligent, misbehaving bus conductor ( she refused to share her name ) and driver Rahul for not performing thier duties as per rules and regulations., For thier rude behaviour, for wasting the precious time of 1 hrs of me and other fellow passenger's