Dineout — Made wrong payment through dineout app

I have made two bookings from my dine out app one is bbq nation and the second one is exotica, due to some change in plan we didn't went to exotica and had buffet at bbq nation while making payment i have made payment to exotica instead of bbq nation. I have already raised a ticket about the issue and also got ticket I'd: 571251. It's about 4 days since I raised the ticket till now there is no response from dine out.
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Hello, i have went to my bar headquaters noida on 14 oct and made payment through dineout via upi...for 2 times paying through upi it got stuck on google and there was failed status on the dineout pay.and i have to made payment becoz without that i wont be allowed exit.then i made payment through debit card mode on dineout...and now yesterday those both payments got success on google pay..i have contacted customer care no of dineout but that lady said i cant do anything...i cant track order id o[censored]pi ..provide me dineout id..how will i provide her dineout order is there status was fail...and she is saying if it got failed you will get refund...please provide me genuine reply...please take action into this matter...i have attached both the upi transactions screenshot that got stuck that day..but now it is showing success..and also attaching debit card mode payment which got success..please help

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