[Resolved]  Dish TV DTH — Wrong vc no recharged and the amount was promised to transfer but not done by its customer service personnel.

Address:	Visakhapatnam, Andhra Pradesh, 530009
Website:	DISH TV DTH

Dear Forum,

I would like to bring to your kind notice that i have recharged my DISH TV DTH VC NO with 1025 Rs from PAY TM web sitre and as a result it was amount was credited to an unknow VC No and i was repeatedly asking its customer care to resolve the issue but it was not resolved till date and infact i provided all the details including the invoice generated during the transaction made but still they were asking operator reference id which shall be generated by PAY TM starting from PWGW but the issue was the PAYTM confimed me the same that they were no longer using that type of code and now those transactions shall be done with AREC code. The same mail i have forwarded to dish tv customer care with all the objective evidences such as ICICI bank tarnsaction mail confirmation, Invoice bill etc but still they were not convinced.

Here are the details:
Rechage done from PAY TM on 15.11.2015
Wrong VC No to whom amount was credited was: [protected]
Correct VC No: [protected]
Cutomer Name: V.Krishna Kishore

Pls do the needful as i dont want to loose my hard earned money when there is a possibility of resolving the issue.