Disha Eye Hospitals — Harassment

Address:700120
Website:dishsa.org

From Sri Ramkripal Bhattacharjee
73, Tarafdar Para Road
P.O. Authpur
Dist. North 24 Pgs.
West Bengal
Pin.743128
Mo.[protected]
To
Dr. Debasis Bhattacharjee
Disha Eye Hospital
Barrackpore

Sub. Sanction and approval of
Ref. Policy No.311700/48/2017/4635
PNB Oriantal Royal Mediclaim PolicySchedule
Agent BC [protected] PNB Jagatdal CR3795
Cashless request from Disha Eye Hospital Pvt.ltd.
Claim no 13980474


Sir,
With due honor I am very sorry to inform you that in spite of several representations
to approve and sanction of Rs.18000.00 for operation of CATARACT at Disha Eye Hostital
fixed on 22.02.2017 but it is intimated that Disha has not yet submitted all the requisite
documents as per your requirements.

It is intimated by my Insurance company that Disha is not co operating and not forwarded
My documents to them.

I have submitted all the requisite documents including Biometric Report and every thing
to Disha TPA’s office to the man concerned Madam Hena.

It is not understood why Disha has not yet submitted duly filled Annexure C AS PER
AGREED PPN PACKAGE,

please expedite Disha to receive the same as per your requirement, so that customers are
not harassed due to the negative motivation of the Disha.

Please ensure that my operation is tabled on 22.02.2017 as per scheduled .

Hope your good self will look into the matter and to expedite to Dishaso that customers are
not suffer due to the laps on part of your management to avoid any future complications .

Thanking you,
Yours faithfully,
Ramkripal Bhattacharjee
Dated 15.02.2017
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Complaint comments 

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PID : P[protected]
TODAY I WENT TO DO LASER TREATMENT.AT 3.16PM. IT TOOK 3HRS.
The person who did the laser treatment, he told that iam not well so he didn't completed the treatment and said come after 3 week again do all the test and again he will do it.

My question is...
Our time & money re of no value?

*Importantly he was very rude*
Dear Sir.

1. Sel[censored]ndergone Left Eye Cataract operation at Disha Eye hospital, New town, Kolkata on
30 March 21 as cash less package of Rs 26000.00 from Bajaj Allianz Insurance.

2.Claim put up by Disha hospital for Rs 26000.00. However Rs 17500.00 cashless was
approved by Bajaj Insurance as on operation day i.e 30 March 21.

3. Disha Hospital collected balance Rs 8500.00 in cash from me prior my eye operation

4. Bajaj Allianz vide their mail dated 13 April 2021 ( kindly refer below mail ) informed
that Rs 26000.00 ( i.e full package amount ) has been approved and settled.
Please find below details for your reference.

Dear Sir/Madam,
Greetings for the day!
With reference to your mail, we would like to inform you that the said claim has been approved and settled.
Please find below details for your reference.

Sr No Claim ID Claim No Claim Type ID Card No Partner Id Patient Name Claim Status
1 4597545 OC[protected]-00018665 CASHLESS [protected] [protected] SAMIR KUMAR GHOSHAL CLOSED


Claim Payment
Sr No Payment To Beneficiary Name Payable Amount Disallowed Amount Bank Name Approval Number Cheque No./UTR No. Cheque Date Cheque Receive Date Cheque Dispatch Date Payment Type
1 Hospital DISHA EYE HOSPITALS PRIVATE LIMITED 26000 0 STANDARD CHARTERED BANK 42417833 SIN00043Q0332151 08-APR-21 08-APR-21 08-APR-21 ECS
Caringly Yours,

Sakshi Jadhav,

Head Office, Pune - 411014
Bajaj Allianz General Insurance Co. Ltd.

5. It is regretted to inform that in spite of repeated confirmation from Insurer Bajaj Allianz
to Disha Hospital that they paid to Disha Hospital full Rs 26000.00 and settled the claim on 08 April 21 through Standard Chartered Bank,
Disha Hospital failed to return me back Rs 8500.00 even after my repeated request .
This is causing harassment to 68 yrs old Senior Citizen.

6. Hence it is requested kindly return my Rs 8500.00 earliest.

7. Request confirm earliest.

Best Rgds,

Samir Kumar Ghoshal
[protected]
My mom had cataract surgery last month, but a week later when we had a checkup date, we shared our problem that my mom had a cataract problem and still had a eye issues then the doctor behave so rudely and say what should i do, you can go to another doctor ..they misbehaving with us

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    Disha Eye Hospitals Phone
    +91 33 2593 3737
    +91 33 2593 1729
    Disha Eye Hospitals Address
    88 (63A), Ghoshpara Road, Barrackpore, Kolkata, West Bengal, India - 700120
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