[Resolved] DishTV — complaint about package

deepakgc2

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.dishtv.in

Dear sir
Complaint against:-
Dish tv india ltd. Fc - 19, sector 16a, film city,
Noida, uttar pradesh, india. Pin code-201301
Email:- [protected]@dishtv.in
Nodal officer :- nodalofficer. [protected]@dishd2h.com
Contact :- [protected], [protected], [protected]
Yesterday i have given miscall to [protected] this number for offer one month free. And i have received sms (You have been moved to mera maxi hd for 30 days at zero cost.

From dish tv forcibly to this package for one year but i am not happy this package

And your advertise didt not show its lock for 90 days.

But you charged me and its cost rs 370 so i dont want this.

So please change my pack to my previous pack super family.

If you are not sort-out my problem immediately so in future after compltion my recharge amount i will go to other service provider like tata sky, videocon or any other because so many times i have problem from dish tv please check my all complaints in my accounts. I am unhappy your service. Recently i received [protected], time 11.56, date 30.06.2018. But this madam did not listen my details and cut the my call.

My details.

Deepak chaudhari

Vc no:- [protected]

Mobile :- [protected]

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Aug 6, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

DishTV Customer Care's response Dear Deepak Chaudhari,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 06, 2018

DishTV Customer Care's response Dear Deepak Chaudhari,

As per our telephonic conversation, it has been communicated that your previous package Super Family at Rs.253 +18% GST= Rs.299/- per Month has been re-activated on VC [protected]. Your revised Recharge date is now 08/Aug/2019 and Switch Off date is 11/Aug/2019 for VC [protected]. Moreover, thank you for sharing your valuable feedback regarding our customer care team. We are happy to acknowledge the same as it is your feedback that helps us to constantly improve our services and provide you with the best TV viewing experience. We wish to inform you that we have already shared the same with the concerned team, who will certainly evaluate it and take appropriate action for making your experience with us seamless and delightful.

Regards,
Online Team
DishTV