[Resolved] DishTV — connection not provided - payment made

shankarkpm

Address:

Hosaroad Junction, Electronic City, Pragati nagar, 560100

Dear Sir/Madam,

on 4th April, 2019 made payment through online for DTH New Connection and for the same i did not received any confirmation or call and still connection not given kindly do the needful on priority.

Online payment and updated details are:

Name: SANKAR C

Email ID: [protected]@gmail.com

Contact Number:[protected] and [protected]

Plan Opted: DTHNEXT HD+TV Stick, Telugu Channels.

Please find payment details:

Dear Customer,
Greetings from ICICI Bank.
You have made an online payment of INR 2348.0 with Transaction ID [protected] towards payee PAYTM MOBILE SOLUTION from your Account XXXXXXXX0221 on Apr, 04, 2019 at 19:46 hours .

Thanks and Regards,
Sankar C
[protected]

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May 24, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2019

DishTV Customer Care's response Dear Sankar,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 12, 2019

DishTV Customer Care's response Dear Sankar,

As per our telephonic conversation on [protected], it has been confirmed by you that new connection has been installed and activated at your premises. Feel free to get in touch with us at [protected]@dishtv.in if further assistance is required.

Regards,
Online Team
DishTV

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Comments

Mutyamvenkatakotireddy Mvkreddy

from Manuguru, Telangana

Name-MVKOTIREDDY. DISHNO [protected] Recharge DT 1/4/2019 Amount.1198 Activate south pak please Chang Narth pak.

Mutyamvenkatakotireddy Mvkreddy's reply, Apr 5, 2019

Change south pak to Barth pak please

Mutyamvenkatakotireddy Mvkreddy's reply, Apr 5, 2019

Change south pack to Barth pak plese. My Dish no 01507955549

DishTV Customer Care's response, Apr 11, 2019

Verified Support

Dear M. V. Kotireddy,

We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Apr 20, 2019

Verified Support

Dear M. V. Kotireddy,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV