[Resolved] DishTV — no response even 3 days after of applying new connection | |||||
Dear Team This is Varun I had booked a new Dish Tv connection on Saturday, May 5, 2018 with mobile number [protected] and email id [protected]@gmail.com. On getting no response from their end, I called them myself on sunday, yesterday and today. Every time I get responses like, this vc number is not in your name, you will get resolution in 24 hours and a call back has been arranged for you etc. But in reality, no resolution has been provided till now. No token number or any other receipt was sent to my mail or phone on booking dish tv. All I got was a pdf containing transaction date, amount VC number I have also transaction number from ICICI bank, from where I made payment. So I want my ₹ 1500 to the source of payment i.e my bank account because I have already applied for a new DTH (Airtel) today. It was really a bad experience. If they are treating a new customer this way, I doubt what will be the service after one has installed Dish Tv Kindly help me to get my money back. Thanks and Regards VARUN Was this information helpful? | |||||
Jun 11, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support May 09, 2018 DishTV Customer Care's response Dear Varun, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support May 11, 2018 DishTV Customer Care's response Dear Varun, As per our conversation on [protected], informed you that the refund has been processed from our side against token number [protected] and same will be credited to your account within 5 to 7 working days. Request your patience in the interim. Regards, Online Team DishTV | |||||
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