Domino's Pizza — amount deducted from wallet but buy online order not placed

Dear Sir/Madam,

I placed today : (20th aug 2017 ) online order of total Amount Rs: ₹ 548 on https://pizzaonline.dominos.co.in. The site has options to pay via wallets like Paytm, MobiKwik. I opted for MobiKwik wallet .The wallet shows deduction of Rs 548 with transaction details as follows :
Aug 20, 2017 8:01PM
Paid to DOMINOS
Transaction Id: JMBK[protected]

Refer attachment :
1: dominos_pizza.JPG
2: mobikwik_deduction.JPG
After payment the Dominos site is supposed to provide us order number and confirmation. But we did not receive any order number from dominos. We tried calling their customer care number, but receive no appropriate response.
Request you to please look into the matter and do the needful.

Yours Sincerely,
Meghana.
Location : Pune, Maharashtra, India.
email : [protected]@gmail.com