[Resolved]  Domino's Pizza — order unsuccessful but amount debited from account

I had ordered for a pizza and coke online from the dominos pizza website. The total bill amounted to rs. 385. I had paid the amount via my mastercard. The transaction was unsuccessful. The amount was debited from my account but my order was not confirmed. I had placed my order on 1/12/2017. Refund was promised within 3-5 days but i haven't received it yet. The transaction number is lhmp[protected]. Could you please look into the details and give me a reply.
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Yes (28)
Dec 9, 2017
Complaint marked as Resolved 
I got the money refunded. Thank you.
Domino's Pizza customer support has been notified about the posted complaint.
Complaint comments 

Comments

Tried ordering pizza and paid through upi but amount got debitted from bank account but order not placed.

Ravi Kunapuli's reply, Apr 24, 2021
What happened does your amount got refunded.?
Ankitkjha97's reply, Jun 7, 2021
Yes.
Pradnya_Perla's reply, Jul 17, 2022
Hi, can you please tell us what are the steps you followed to get the amount refunded?
I purchased domino gift voucher worth 300 from littleApo
However, domino stopped accepting gift voucher. I dropped an email but did not got any response..
It is expired now and I lost 300.

What should I do?
Tried ordering twice through Domino's app. Payment of Rs. 45 debited through UPI both the time but order wasn't confirmed. An error occurred message was showing but amount was debited from my account. Refund is not credited. Please look into this matter and refund my amount. Payment screenshot attached.

I had ordered for a pizza online from the dominos pizza app. The total bill amounted to rs. 303. I had paid the amount via my Paytm. The transaction was successful. The amount was debited from my account but my order was not confirmed. I had placed my order on 29/09/2030

Tried ordering pizza with upi as a payment method. Amount got debitted from account but order not placed.

I had ordered for a pizza online from the dominos pizza app of ₹634.
I Complete my Payment through Amazon pay and Redirect to Domino's app But Order Dont Get Placed.
Please Refund my Amount Asap and make You network Proper.
Name- Narendra
Email. [protected]@gmail.com

I had ordered online from the dominos pizza website. The total bill amounted to rs. 248. I had paid the amount via my mastercard. The transaction was unsuccessful. The amount was debited from my account latee but my order was not confirmed. I had placed my order on 26/03/2021 The transaction number is lhmp[protected]. Could you please look into the details and give me a reply... [protected] my login nmbr...
had ordered online from the dominos pizza website. The total bill amounted to rs. 255. I had paid the amount via my google pay. The transaction was unsuccessful. The amount was debited from my account

t1224's reply, May 15, 2021
Hello ..u got the refund?
I had ordered for a pizza online from the dominos pizza website. The total bill amounted to rs. 270. I had paid the amount via my credit card. The transaction was successful. The amount was debited from my account but my order was not confirmed. I had placed my order on 13/05/2021. When will Refund the amount. Could you please look into the details and give me a reply.
My money got deducted from my bank account but order was not placed.i placed my order today at 14:30 .
Mumbai. I had spent 1342 via card.
Kindly help me to get refund.
I had ordered pizza in Domino's. Amount got debited but order not placed.
Hello. i placed an online order for INR 660.00 on May 17, 2021 at 9:22 PM through credit card. i received a confirmation SMS from my bank that the amount was deducted, however my Order was not placed successfully. i have tried chatting through your website, but there's no option to discuss this. i tried calling customer complaints, but never gets connected.
Please Help me Receive my Refund.

Vikas Banati
I ordered pizza on 26th of may through Domino's but due to some delivery problems with my address it got cancelled by Domino's only. The bill amount was 815 after 7 days when I visited the store regarding my refund money they said that from their side money has been alredy addded in the acc but it is not showing any money in my account what should I do???

I ordered pizza on 26th May through Domino's application my bill amount was 815 but it got cancelled due to some delivery problems with my address. They said the amount will refund in 7 days but when I went to their store they said they have already credited money in my acc but it is not showing any money what should I do?

I Oder pizza form dominos app on 19 June 2021, I do payment through google pay, payment is done and balance is deducted from bank account, but order not placed on dominos app infact I goes to dominos store but they also don’t respond properly, I want my money back asap .

Saumya
[protected]@gmail.com

ordered for a pizza online from the dominos pizza website. The total bill amounted to rs. 296. I had paid the amount my mastercard. The transaction was unsuccessful. The amount was debited from my account but my order was not confirmed. I had placed my order on 26th February Refund was promised withaven't received it yet. The transaction number is lhmp[protected]. Could you please look into the details and give me a reply.
On Domino's app while placing the order i have done a payment of 160 and the amount was debited but the order was not confirmed and not cancelled i want a refund of my money the second one on the image

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