Domino's Pizza — refund money with policy under tsg(total satisfaction guarantee)

Domino's Pizza — refund money with policy under tsg(total satisfaction guarantee)

B [email protected] from Noida, Uttar Pradesh Jul 25, 2019 Mar 28, 2023 This thread was updated on Mar 28, 2023

Still My payment is not refunded at my Amazon pay wallet. My order of Dominos pizza was late dilevered on the date - 6 July 2019. My registered mobile number is [protected]. I have also asked to customer care she suggested to me amount will be refund within 7 working days. Now 20 days has been passed. No any input is texted to me from Domino's side. Was this information helpful? No (0) Yes (1)
Domino's Pizza customer support has been notified about the posted complaint. Jul 26, 2019 Updated by [email protected] Amount didn't reflected in my Amazon pay wallet. Aug 04, 2019 Updated by [email protected] Again I got the same situation. Delivery(order no. 228, 03-aug-2019) was late to reach my home. But the amount of money was not rolled back in my account. Two times I got the same situation but both payment was not rollback in my account. According to TSG policy of Domino, payment should be refunded in my account.
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Puneetohri

Mar 28, 2023

Hi Dominos Team,

Fraud Fraud Fraud DOMINOS BRANCH..#dominos PURELY A WORST DOMINOS EXPERIENCE FOR DWARKA SECTOR 14 NEAR EROS MALL..I have ordered the two medium cheese burst pizza which I have received very cold and old pizza. The order too was received after 1.30 mins on excuse that it was raining but that day from past 2 hours no rain was there. The delivery partner executive promised for replacement that day or any other day. I agreeded on his words and terms and paid him full amount but now when i am calling delivery partner and restuarant they are denying and have rude and rough behaviour towards its customers.

Order no. : 249 veggie paradise and farmhouse cheese burst
Registered: [protected]

I need the replacement for my complete order and as per the promise by delivery executive. Or I need the complete refund in my bank account for Rs. 976

Delivery executive no. :[protected]

Still I haven't got the call and any kind of resolution to my issue.

Dwarka sector 14 near Eros mall is having so many complaints but still no action has been taken against the people and branch.

They are cheating the customers and doing fraud.

Manager No:[protected]