Dot Cabs India — booking number:b000014 (indica-city to airport) 28jul04.00 am

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	www.dotcabs.co.in

I booked a cab as per subject booking number 24 hrs in advance. I am sorry to say neither i got the taxi number, cab driver number 20 minutes before pick up time of 4.00 am on 28th july. I called up their executive on [protected] at, 3.53, 3.54 and 4.01 am, in the last attempt i got a response, however the cab did not turn up till 4.15 am. I was to miss my flight scheduled departure at 6.20 am. I again called the same number at 4.22 am, this time the executive did not pick up my call. Ultimately i had to wake up my neighbor to drop me. Thank god i just made it to catch the flight.

Very frustrating and disastrous situation yesterday morning. I had a horrible time because of dot cabs management.

I have been using dot cabs since my long stay in hyderabad of 7-8 years now. Question is - reliability? Should i continue to take services of dot cabs and face more occasions like this?

I am sure you will look into it, take it up promptly and give me a reply immediately.

My contact no: [protected]/[protected]. Mail id: [protected]@rediffmail.com.

I am attaching snapshots of all call logs and the booking confirmation messages from my mobile [protected]. The cab number and drivers contact number is sent to me much later than my flight at 6.20 am.

Jitendra kumar sinha