Drivezy — car maintenance and behaviour of the staff

Address:	Pune, Maharashtra
Website:	www.drivezy.com

I booked a Honda Amaze from Drivezy for 3 days. When I reached the pickup point in Hinjewadi Pune on 19th of April the car was not even starting and it was in a very bad condition. There were many dents and scratches on the vehicle so I called the customer care to get a solution, the customer care representative was not interested to give any answer then she asked me to give the call to the field executive and they decided to give me another car i.e. ritz which was also in a bad condition more than Amaze. All the cars in there parking lot were in a bad condition and the field executives were not even properly trained. Finally I started our trip and had to return the car 10 hrs before the actual time because I was facing many problems. After completing the trip I tried to call the customer care for refund but I was not able to talk to any of their representative. Then I got to know that once you complete your trip you are not able talk to any of their representative. Think before you book a car with drivezy. I suggest you to book zoomcar or revv, they are a bit costly but you'll be able to enjoy your trip without any tension.