DTDC — About Ravulapalem Branch

I am a loyal customer to DTDC for the last 10 years.I have lot of appreciation for your company.Recently i have booked a parcel from Ravulapalem to vishakapatnam. They gave a Consignment confirmation slip No: H37162056 after booking.On 26th december i booked the parcel and they promised me that it will reach by 27th july. It didn't happen and i tried to track the consignment through internet but it showed that the CN number is invalid, I called vizag DTDC office and asked about the parcel. They said that the CN number is a dummy one and they are facing lot of complaints from the Ravulapalem booked consignments. and they said that Ravulapalem franchise people are being irresponsible. Today on 31st December my parcel reached the destination, but i am very disappointed with the services. Ravulapalem is our home town and we have somany friends who are willing to take your franchise and give their best efforts to the company. If those people are irresponsible give us the opportunity so that we can give our best to inprove the company bussiness in our town. Regards, Swami.Yepuri [protected]