DTDC — asking money for delivery

Address:

Mumbai City, Maharashtra, 400614

I booked an international parcel from india to bangladesh.
I was told that the consignee will receive the parcel in his hand, and the

Delivery is door step.
Now, a 3rd party company "aramex" has given some bunch of paper to the

Consignee and asking for money to deliver the parcel.
They are saying it is the custom charge.
But when i booked the parcel i clearly mentioned that the parcel should be

Delivered in hand without any payment made to the custom.
And rajnish mishra (Santi global logestic), belapur navi mumbai, has ensured

That it will delivered in hand and no custom charges is required.
I mentioned the value of the parcel is rs.1500/- and they change the price to

Rs.4350/- without informing me, and when i came to know they told we

Changed because it was under value.
So, they change it without informing me.
And they are using 3rd party to deliver my parcel, and they are asking for

High amount to deliver the package and harassing my consignee.

When i read the point number 9 in the receipt which i got after booking my

Parcel, it says "i/we hereby agree to all terms & conditions printed overleaf
This consignment note".
However, there is nothing printed on the overleaf.

The details where i booked the parcel is as below:
Rajnish mishra
Santi global logistic
Progressiv royal cstle chs,
Dashmesh a/c mall,
Shop no 03
Plot no 75
In front of bikaner sweets,
Sector - 19/20
Near total car mall,
Cbd belapur
Navi mumbai - 400614

Consignment note number : n98340145

Regards
Shabbir
[protected]