DTDC Courier & Cargo — About serving very poor customer service by your Patna, Bihar service centre | |||||
I have very urgent document to be receive via tracking no.P40142848, so yesterday, i have contacted your patna customer care about tracking status. they told me that call us tomorrow as we have not received yet your package at patna center. Today, I was calling yours center but even after continue try of more than 18 mints & more than 50 calls, i am not able to contact your representative because either the line was busy or they are not picking up my call while the number was ringing. finally a lady answered my call. I ask her with due respect the reason behind not picking up my call. She simply disconnected my call instead of apologizing me. She don't even required to give me an excuse. This is just an intimation about how poor your customer care service is & How your customer care representatives are treating your customers. I am also attaching here with the whole my efforts to just contact your executive. Thanks, Uday Dhaval +[protected] [protected]@gmail.com Was this information helpful? | |||||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Worst service! Same complaint as Krish9. They won't deliver home in kerala (karukachal), have to go and collect courier from their office. Is this called "service"??
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047