DTDC Courier & Cargo — Amazon product not delivered & untraceable | |||||
I have contacted dtdc delhi customer care number against docket number - d28742796, they have asked me to contact delivery man sharing his phone number - [protected]. The person reverted he is not delivery man and instead have staff assigned to do delivery. He is sitting in dtdtc shalimar bagh and stated that if the courier is of rohini-110085 than it must not come to him as his delivery staff is accountable to shalimar bagh area vicinity not rohini. He said that i need to contact amazon as some goof-up is done from there end. After a request he furnished me details of delivery report which he insisted is itself not clear to him as only recipient mobile number is mentioned -[protected] in delivery report. I contacted this recipient number-[protected] myself to track that person but number is coming invalid. When contacted many times employee at dtdc by number [protected] says that they got intimation from amazon that money is refunded. Neither we have product nor any refund now Was this information helpful? | |||||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
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