DTDC Courier & Cargo — article delivered in damaged condition

I have send ao smith water filter through dtdc, kolkotta, mukundapur to mizoram. Its weight 16kg (Rs.80per kg on land transport), but they charge me rs, 2600/- as he says he counts on size.

After 17 days the article was delivered at home in a wretch condition. Its shows the article was miss handled several parts were broken. My consignment no. D44066231

Why the dtdc courier is so careless and irressponsible in handling the article of the customer.

From experience, do not send any breakable material on dtdc cargo, one can sent only article made of solid iron.
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Delhi
Castamar car not responding

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information