DTDC Courier & Cargo — careless attitude at dtdc allagadda

Address:

DTDC allagadda

D59679223

Careless attitude at dtdc allagadda

I had booked a consignment delivery on 21st july from hyderabad to allagadda. The consignment is not yet recieved. I have contacted dtdc office several times during the last week for want of delivery of the item. The person in charge there did not respond and was not aware where the package was. At last after several trials of calling and send person to enquire we were informed that the package was at nandyal. When asked if we could pick up the package the person in charge here at allagadda had no idea and refused to help.
I had ordered the items for a function but because the package was not traceable i had a huge disappointment.

This kind callous reckless attitude came as a shock to me as i never had any complaints with dtdc ever.

These kind of people are damaging the brand name your company has got. We have observed that the in charge there mr anand never delivers the items to home but leaves it at the gate without information before several times.

9 days gone and the package has not been delivered.

Inspite of the lockdown status all amazon packages have been delivered in the same week. So why dtdc is not?

Please take some action on the concerned person mr. Anand.

Please look into the matter.

Regards

G subha kumar
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